You’ve heard it before: What gets measured gets done. Part of planning to reach an objective is measuring what must be improved in order to move forward—in a word, metrics. Metrics give companies a way to define success and a path toward achieving their goals.
Plant managers and owners strive to ensure that their plants comply with quality standards. One of the best ways to achieve this is to use metrics.
Employing an array of key metrics can help assure that plant personnel identifies details that ultimately make up the objective and meet the standards quality owners and managers require. Having definite measurements, targets, and planned actions (the first three parts of the SMART mnemonic: Specific, Measurable, Actionable, Realistic, Time-Based) helps achieve the high standards managers and owners set while recognizing that goals that are too lofty often can lead to worker discouragement.
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